Customer Service & Help Desk

The Customer Service & Help Desk page allows travellers find instant answers to most questions. It's a quick and easy tool for anyone needing assistance.

Simply type in your question into "Search Knowledge Base" section below. If you can't find the answer you were looking for then please send us an enquiry using the below help request form label "Need help? Ask us a question" and we will get back to you as soon as possible.

Search Knowledge Base

Please enter your question in the search box below.

Knowledge Base Results

» Please see our online resources page with useful references to information about other platforms and services.

Need help? Ask us a question

Please enter your name
Please enter a valid email address
Please enter your message {{ 2000 - form.message.$viewValue.length }} characters remaining Message cannot be longer than 2000 characters
Invalid captcha attempt, please try again Captcha valid, please continue Please enter image text